The fine print, plainly

Booking Terms & Cancellation Policy

Last updated: 21 October 2026

How booking works

Booking on this site sends a booking request. A stay is confirmed only when UHP Villas confirms it in writing and payment is received. Submitting a request does not charge you.

Payment

Full payment is required at the time of booking. Payment is made through a secure payment link sent with your confirmation.

Rates and currency

Rates are in US dollars. Seasonal rates apply. Any applicable government taxes and levies will be stated in your booking confirmation.

Cancellations and changes

Our cancellation terms are stated in writing in your booking confirmation, before you pay. If you need to change or cancel a stay, contact us as early as possible and we'll do our best to help.

Check-in and check-out

Check-in is from 3:00 PM and check-out is by 12:00 PM. Early check-in may be available on request, subject to availability.

Guests and occupancy

Each room's maximum is shown on the Stay page. Online requests are for 1 to 4 guests within each room's capacity. For groups, call or WhatsApp us at +1 (758) 286-4545.

Housekeeping

Cleaning is provided at turnover only. Extra housekeeping is available on request at additional cost.

Airport transfers and occasion packages

Airport transfers and occasion decor packages are optional add-ons, priced as shown during booking.

Promo codes and offers

Promo codes apply to the room rate only, not to transfers or occasion packages, and are valid for bookings on this website only.

One code per booking. Codes can't be combined.

Saint Lucia Resident Rate: available to Saint Lucia residents only, with a valid Saint Lucian national ID, passport or driver's licence shown at check-in, or the standard rate applies.

Contact

Email admin@uhpvillas.com, call +1 (758) 286-4545, or message us on WhatsApp.